Responsible Gaming

Spinogambino Casino is committed to promoting a safer and more informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money, solve financial problems or cope with stress. Before you play, understand the risks, set limits that suit your circumstances and only gamble with money you can afford to lose.

Spinogambino operates under licence OGL/2024/1126/0521 issued by the Curaçao Gaming Authority, which oversees fair play, secure transactions, and player fund protection across the platform.

Gamble for entertainment

Online casino games are based on chance. No strategy, system or betting pattern can guarantee a win, and previous results do not determine what will happen next. A losing session cannot be recovered by continuing to play, while a winning session does not mean that future results will be favourable. Keeping this in mind can help you make decisions based on entertainment rather than expectation.

Only gamble when you feel calm, alert and able to make a considered decision. Avoid playing when you are upset, tired, under the influence of alcohol or other substances, or experiencing financial pressure. Taking a break in these circumstances can help prevent decisions that you may later regret.

A safer approach includes

Deciding how much money and time you are prepared to spend before starting a session.
Treating any money spent as an entertainment cost, not as an investment or a payment that must be recovered.
Keeping gambling separate from essential expenses such as rent, mortgage payments, bills, food, education and existing debts.
Avoiding loans, credit, borrowed money or money intended for another person when gambling.
Taking regular breaks and stopping when your planned time or spending limit has been reached.
Keeping your gambling private from children and protecting access to your account and payment methods.
Reviewing your gambling habits from time to time, even if you currently feel that your play is under control.

A budget should be realistic and should leave enough money for everyday needs, savings and unexpected costs. If gambling begins to compete with those priorities, stop playing and seek assistance before the situation becomes more difficult.

Set limits and use account controls

Personal limits are most effective when they are chosen before you begin gambling. Consider setting limits for deposits, losses, wagering, session length or the amount of time spent on the site, depending on the controls available to you. Choose an amount that you can comfortably lose without affecting your household budget or financial commitments.

Account settings may allow you to review activity, apply spending controls, take a temporary break or request account restrictions. The options available can depend on the service, your location and applicable requirements. Read the information shown in your account carefully and make sure you understand how a setting works before confirming it.

Practical steps before a session

Write down the maximum amount you are willing to spend and the maximum time you are willing to play.
Set the relevant account limits before depositing or opening a game.
Use a timer or another reminder so that you do not lose track of the length of your session.
Do not increase a limit simply because you have lost money or because you are trying to extend a winning session.
Stop when the limit is reached, even if you feel that a win may be close.
Review your transaction and activity history regularly so that your actual behaviour is clear.
If you are unable to stay within your limits, take a break and consider a longer restriction or self-exclusion.

Chasing losses is one of the most common ways gambling can become harmful. It means continuing to gamble, increasing stakes or adding more money in an attempt to recover previous losses. Losses are not a debt owed by a game, and further gambling cannot guarantee that they will be recovered. The safest response to a loss is to stop, record what happened and review whether gambling remains appropriate for you.

If you decide that you need a break, do not rely only on willpower. Use available account restrictions, remove saved payment methods where possible, avoid gambling-related advertising and ask someone you trust to support your decision. A temporary break can provide time to consider your habits without the pressure of an active session.

Recognise the signs of gambling harm

Gambling can become difficult to control gradually. A person may not notice the change at first, particularly when gambling is mixed with social activity or occasional wins. Paying attention to your behaviour, finances, mood and relationships can help you identify concerns early. You do not need to wait for a serious problem before asking for support.

Possible warning signs include

Spending more time or money gambling than you planned.
Thinking about gambling frequently or feeling restless when you cannot play.
Increasing the amount of money or the level of risk to achieve the same excitement.
Trying to win back losses by continuing to gamble or placing larger bets.
Borrowing money, using credit or selling belongings to fund gambling.
Missing work, study, family commitments or sleep because of gambling.
Hiding gambling activity, deposits, losses or account statements from people close to you.
Feeling anxious, guilty, irritable, hopeless or low after gambling.
Arguing with family or friends about gambling or withdrawing from normal activities.
Using gambling to escape stress, loneliness, sadness or other difficult feelings.
Neglecting bills, savings, personal care or other financial responsibilities.
Trying to stop or cut back but being unable to do so.

One warning sign does not automatically mean that you have a gambling disorder, but it is a reason to pause and review what is happening. Several signs, repeated attempts to stop, or any effect on your finances and relationships should be taken seriously. Speak openly with someone you trust and contact an appropriately qualified support service for confidential guidance.

Support is available for people who gamble as well as for partners, family members and friends. In Australia, you can look for help through Gambling Help Online, a state or territory gambling support service, a general practitioner, a qualified counsellor or a mental health professional. These services can help you understand your options, prepare a plan, manage financial concerns and support conversations with people close to you.

If gambling is contributing to thoughts of self-harm, suicide or immediate danger, stop gambling and seek urgent assistance through local emergency services or a crisis support service. Your safety is more important than any account, balance or game.

Account protection, self-exclusion and underage gambling

If you feel that gambling is no longer suitable for you, you can request that your account be restricted or closed and ask about self-exclusion options available to you. Self-exclusion is a stronger measure than simply taking a short break. It is intended to prevent access for an agreed period or under an applicable process. Before requesting it, withdraw any eligible balance in accordance with the relevant account procedures and retain any information you may need for your records.

Once a restriction or self-exclusion has been requested, do not create another account or use another person’s account to continue gambling. Attempting to avoid a restriction can increase harm and may breach applicable terms. If you need to change or end a restriction, the process and waiting requirements may apply. Contact the available support channel through the website if you need help understanding the options; no restriction should be removed simply because you are experiencing pressure to play.

Protect yourself and others

Keep login details, passwords and account verification information secure.
Do not allow another person to use your account, and do not use another person’s account.
Use device controls, payment controls or website blocking tools if they help you maintain a break from gambling.
Keep gambling apps, websites and promotional messages away from children.
Do not permit anyone under the legal gambling age to access or use your account.
Tell a trusted person about your limits or break if accountability would help.
Check your bank and payment activity so that unexpected transactions can be identified promptly.

Gambling is not suitable for people under the legal age. Adults are responsible for protecting their accounts, devices and payment methods so that children and other underage people cannot access gambling services. If you believe that an underage person has used an account, stop access immediately and raise the matter through the available account support process.

Responsible gaming is an ongoing decision, not a promise that you must manage alone. The most useful action may be to set a limit, take a break, close an account or speak with a professional. If your gambling is affecting your money, health, work or relationships, act early and seek support. Spinogambino Casino encourages players in Australia to make informed choices and to treat personal wellbeing as the priority.